Terms and Pivacy
Terms and Conditions for HerbalTherm
Herbaltherm
29 Leonard Street
Gansevoort, NY 12831
518-491-4812
Liability
Products are intended to be used by people 21 and older and in accordance will all local and national laws. User assumes all liability when using these products.
Refunds
Refunds will be given for any unused, undamaged item that is returned to HerbalTherm within 30 day of purchase.
Warranty
HerbalTherm products glass products are covered for 30 days against defects in materials and workmanship. Please note that small deficiencies called out in the product description are not covered as they are not categorized as a defect. HerbalTherm will make the determination if a “defect” is covered based in the description of failure and pictures provided via the Contact Form on the web site. Products that have been used cannot be returned.
Shipping
Herbaltherm ships products purchased from Monday to Sunday on the following Monday. Shipping uses USPS First Class mail and shipping and handling charges are made accordingly. Customer assumes ownership of product with receipt of USPS tracking number and is liable for loss or theft. Full value will be listed on all customs forms. If product needs to be returned, shipping is “in kind” such that the customer is liable for return shipping .cost.
Privacy
Information gathered is limited to your name, address, and email address. This information is used to process your order and communicate confirmation of purchase and shipping information. We can choose to opt-in to our mailing list to get infrequent updates on important information or sales. We Promise, we will NOT share your information with ANYONE.
We employ the use of cookies. By using Herbaltherm’s website you consent to the use of cookies in accordance with HerbalTherm’s privacy policy. Most of the modern-day interactive websites use cookies to enable us to kept non-person specific metrics data etc.
License
Unless otherwise stated, Herbaltherm and/or its licensors own the intellectual property rights for all material on Herbaltherm.com. The intellectual property rights and all software and content (including photographic images) made available to you on or through this Website remains the property of Herbaltherm or its licensors and are protected by copyright laws and treaties around the world. All intellectual property rights are reserved.
Continuous Improvement
We encourage you to submit any constructive criticism or issues you may have using our Contact Us form. Please allow 1 – 3 days for a response.